I have a coupon code. Where do I enter it?
There will be a place to enter it when you reach checkout.
Where are my downloadable products?
Login to your account. Go to Account Settings > Downloads. If you did not open an account to access your downloads immediately, please send TJ a message and allow up to 2 weeks to receive the downloads via email.
How do I open a PDF?
To open a PDF, you will need a PDF reader. I recommend Adobe, which is free to download here.
My printables downloaded in a zipped file. How do I extract them?
Follow the directions for Mac or Windows below.
- Double click the zipped file.
- The file will automatically be decompressed into the same folder the compressed file is in.
- Access the extracted files by clicking the appropriate icons.
- Locate the zipped folder that you want to unzip (extract) files or folders from.
- Do one of the following:
- To unzip a single file or folder, open the zipped folder, then drag the file or folder from the zipped folder to a new location.
- To unzip all the contents of the zipped folder, press and hold (or right-click) the folder, select Extract All, and then follow the instructions.
How do I create an account?
You will be prompted to when you checkout.
How do I change my account's profile picture?
You'll need to set up a Gravatar account with the same email address as you have in your account.